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More Dollars Frequently Asked Questions (FAQs)

Have another question? Email it to mycard@purchasemorecard.com.

1. What is the More Card?
2. How do I get my More Card?
3. What if I lose my More Card?
4. How does the More Dollars Account work?
5. What is my More Dollars Number?
6. What's the difference between my Meal Plan and More Dollars?
7. When is value added to the More Dollars available?
8. How do I make a purchase with More Dollars?
9. Where can I use More Dollars?
10. How do I recommend additional accepting locations for More Dollars?
11. Is the More Dollars Account Management Center a secure site?
12. What if I forget my user name or password?
13. What is the More Dollars refund process?
14. Can I trade my More Dollars for cash or meals?
15.
Can my parent or anyone else view my More Dollars account activity?

16. I have a question about my Meal Plan, who do I ask for assistance?

17. What happens if I swipe my card at a self-service location and the machine does not work?

 


What is the More Card?

The More Card is Purchase College’s official identification card issued to all members of the College Community. It is required for identification and access to essential campus services. It also functions as a convenient payment method for services on campus. All students, faculty, and staff at Purchase College are currently eligible to receive a More Card.

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How do I get my More Card?

The More Card is issued by the More Card Office located Campus Center North, Main Lobby. The hours of operation are Mon. – Fri. 9 a.m. – 4 p.m.

There is no charge for your initial More Card.

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What if I lose my More Card?

If your More Card has been lost or stolen, immediately report it at the More Card Cardholder Account Center or by calling 1-866-914-MORE (6673), or by contacting the More Card Office. Your More Dollars account will be suspended to prevent unauthorized use. To receive a replacement card, visit the More Card Office – Campus Center North, Main Lobby between the hours of Mon. – Fri. 9 a.m.- 4 p.m. Your balances will be transferred to your new More Card. There will be a $15.00 replacement fee.

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How does the More Dollars Account work?

More Dollars is a cashless, prepaid spending account on your More Card that is accepted on and around the Purchase College campus. Unused balances roll over semester to semester and year to year. You must add value to your account before using your More Dollars to make purchases. You must have sufficient value available in your More Dollars to pay for each transaction. Each time you use your More Dollars, the amount of the transaction will be deducted from your account. You may not spend more value than you have.

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What is my More Dollars Number?

Your 16-digit More Dollars number is located on the front of your More Card in the lower left-hand corner.

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What's the difference between my Meal Plan and More Dollars?

Both accounts are accessed by your More Card.


All residential students are required to participate in a meal plan which varies based on where you live on campus. Payment is made at the beginning of the each semester along with tuition and other fees.


More Dollars is a prepaid spending account that is accepted at all dining locations on campus, the campus bookstore, all dining locations, select vending machines, Art & Design, Telecommunications, Health Services, and popular off-campus businesses. It is designed to eliminate the need to carry cash or other cards around campus. You or your parents must add value to your More Dollars before using it for purchases. Value in More Dollars rolls over from semester to semester and from year to year.

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When is value added to More Dollars available?

Funds transferred by debit/credit card and cash are available instantly.  Check deposits are available on the business day received. 
If a check is returned to us by your financial institution for insufficient funds, the deposit will be reversed from your More Dollars account and a Returned Payment/Check fee will be assessed.  If the Returned Payment/Check fee creates a negative balance in your account, you will be contacted to make another payment to the account.

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How do I make a purchase with More Dollars?

At retail locations, More Dollars works much like a debit or credit card. Just present your More Card for payment to the attendant at the register. Your card will be swiped in a terminal and the transaction authorized. You will need to sign a printed receipt of the approved transaction. At self service locations, simply insert your card in the terminal.

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Where can I use More Dollars?

More Dollars can be used at all dining locations on campus, the campus bookstore, select vending machines, Art & Design, Telecommunications, Health Services, and popular off-campus businesses. These can be identified by the “Welcomed” sign. Click here for a complete list of accepting locations.

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How do I recommend additional accepting locations for More Dollars?

Cardholder suggestions are welcome and encouraged. Recommendations can be sent via email to our  recruitment department. Please include the name of the location and why you would like to see them join the program.

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Is the More Dollars Management Center a secure site?

Yes, it is secured via 128 Bit SSL Encryption so you can manage your account with confidence.

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What if I forget my user name or password?

Go to More Dollars Cardholder Account Center. Under the Login button, click [Forgot your username or password?] and follow the instructions.

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What is the More Dollars refund process?

Students may request a refund of a More Dollars account balance upon graduating, withdrawing or leaving Purchase College. Proof of withdrawal or dismissal is required. Refund requests must be submitted in writing to:

More Card Service Center
PO Box 1305
Doylestown, PA 18901-0117

or by emailing mycard@purchasemorecard.com

Please see Section 20: Account Refunds of the Terms & Conditions for further information.

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Can I trade my More Dollars for cash or meals?

No, you can not trade More Dollars in for cash or meals.

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Can my parent or anyone else view my More Dollars account activity?

With your permission, your parent or another "guest" can access and/or view your account through a Guest User account.

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I have a question about my Meal Plan, who do I ask for assistance?
 

Meal Plan inquiries can be directed to the More Card Office –Campus Center North, Main Lobby,  Mon. – Fri. 9 a.m. – 4 p.m. or by calling (914) 251-6330.

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What happens if I swipe my card at a self-service location and the machine does not work?

If the self-service machine does not work properly, the funds for that transaction could be held in a “pending” status for seven (7) days.  Then, it will be released back into your available balance.  From the Account Summary screen, click on View Transactions (for the Cash account) to see the status of each transaction. 

If your funds do not return to your available balance after 7 days from your initial swipe, please email us a refund request.  Please include the location, date & time of the transaction(s) in question.

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